029 2030 4020

Station Road, Llandaff North, Cardiff CF14 2FF
Home > Service & Parts

Customer Reviews

Recent testimonials from our valued clients:

To Viv,

Thank you for helping me find my new car, I appreciate your help! Glad I bumped into you a few weeks back .... i'll be back


I just wanted to say thank you for the Insignia and for all the help that Scott gave us during the purchase process.

I was very impressed at all times with the support given and when the time comes to renew, Scott will be the one who I will call to source another car for me.

Thanks again and see you in about a year!

Regards, P.G

To Viv,

A big thankyou for the help & kindness you gave us when we once again chose James & Jenkins to buy our car from, the service is second to none.

We would tell anyone looking for a car to come to you.

H & H.J.

P.s. All the team with you are great!


Thank you for all your help and advice on the purchase of our wonderful new car.

You're a true gent and a credit to James & Jenkins!

Pay rise recommended !!

C & D.W. (100% happy customers)

To Viv & Scott,

Thank you so much for all your help.

You have been so kind and made thae whole process so easy.

Best Wishes,


To Viv,

The car is lovely, so nice to drive.You were so helpful and friendly! One of the best salesman I have met!

Thank you so much.


V.R. 2014

Dear Nick,

Thank you so much for sorting out the purchase of our new car.

We are delighted with it, so comfortablle and easy to drive!

Our very best wishes,

G & D.H.

To Lee,

Very best wishes


C & J

By the way - loving the Wrangler.

December 2012

"Very happy with repair, will use again."

Miss P. Newport (October 2012)

"Brilliant service, Excellent. Would Recommend."

Mrs F. Caerphilly (October 2012)

"Excellent, professional service."

Mr J. Cwmbran (October 2012)

To Viv,

Just a little thank you for the friendly & kind service you have shown us.

We will most definately be coming back to you for our next car.

Thank you.

H & H.J. (October 2012)


Thank you so much.

P & C (August 2012)

To Lee,

Thanks for all your help with the purchase of my Jeep.

Yours thankfuly,

K & M (August 2012)

"I would like to pass on my thanks for an efficient service on my daughters car, we were very impressed with the price and the valet service that was given. I shall definitely be ringing you again."

K.L. (June 2012)

"Very polite and courteous when I picked my car up from James & Jenkins service department, whom I cannot speak highly enough of."

Mr S. May (2012)

Hi Viv,

I am writing to thank you so much for the excellent customer service I received when purchasing my new car from you. You were so courteous and kind.

I would recommend James & Jenkins to anyone, I absolutely love my new Corsa.

My sister is considering buying a new car in the future and I will make sure you will be our first call.

Kind regards & best wishes

L.O. (August 2012)

Dear Nick,

Much appreciated your help in choosing a New Car


B & J.W. (June 2012)

Dear Viv,

Thanks for everything. You have been really thoughtful and helpful.

Keep smiling!

Lots of love,

C & S (June 2012)

To Nick,

Just a note to say thank you! We love the new car and as always we can not fault the service you gave us.

You made the purchasing of a new car a pleasure.

Thanks again,

N & C (March 2012)

"I have recently purchased a Jeep Compass from your firm. Mr Tony Grimas was our Sales Consultant and I must say the service provided was second to none. Mr. Grimas was extremely helpful and informative and everything was dealt with very efficiently."

Mr L.P. (May 2011)

"I thought I would write you a short note just to say that the experience I had buying my Dodge vehicle from your garage was terrific. From start to finish Tony (salesman) really looked after me, put no presure on me whatsoever and was true to his word throughout the whole process."

John K. (April 2011)

"Thank you for the repair to our Zafira. The results are superb and we couldn't have asked for a better service - so we have posted the Customer Satisfaction card with a 10 out of 10 score."

Mr J.R.C. (25th November 2010)

"In these days of internet-enabled self service and target-driven call centres it's becoming increasingly rare to experience good customer service, the kind where you genuinely feel your custom is appreciated and where a company goes out of its way to make a difference. Actually being moved to write on the subject is even rarer. However, I must write to congratulate you on a first class experience on my recent purchase of a nearly new Meriva. Particularly I must single out your sales consultant who was excellent at all stages, from finding the car in the first place, to his attentiveness and flexibility at the various times I visited the showroom. Please pass on my thanks to him for his professionalism and refreshing straightforwardness in the sale. Further, a pat on the back for you and your management team for getting the balance just right."

Mr A.M. (March 2010)

"I would like to take this opportunity to thank you very much for helping me with my new car. The service that I was given was outstanding and very much appreciated. I would highly recommend your company to anyone looking for a car. Both my partner and I were greatly satisfied with the level of service we were provided by yourself and your colleagues. I have never dealt with a company that has such brilliant customer relations as your company. I would also like to thank you for the wonderful flowers that I was given, they were unexpected and such a lovely thought. Thank you for all your help."

Mrs L. E. (June 2010)

"I recently had dealings with your garage in Cardiff, and I was so impressed that I felt it only fair to tell you. My car is due for its first service in January. It is not difficult to guess where it will be going. Thank you for giving me such 1st class service."

Mr I.P.C. (9th November 2010)

"My wife and myself would like to express our gratitude for the courtesy shown to us on the recent purchase of our car. First impressions always last, and we must say that we were both treated with kindness and no pressure, from first to last. Our thanks for coffee, TV, and flowers (you impressed my wife) and immediate aftersales care (blind spot on mirror).

J & B INGRAM (2009)

"Just a few words to show my appreciation. After waiting almost 3 months for a different car at a different showroom, they didn't deliver the goods. Within a week of ordering a car from you I drove away with it. The service received was first class. Thank you very much."

H.M. (2009)

"Just to say a big thank you for your help and advice in buying 'Ernie'. It was a real pleasure coming to James & Jenkins because I was left to my own devices to have a look at your cars and was not pressured by anyone to buy. You should now show this card to your boss and ask him for a raise as you both deserve it, you are great salesman. Once again thanks a lot and take care."

MRS R. C. (January 2010)

We would just like to say a big thankyou for matching us up with the perfect family car (silver Zafira) and the beautiful bouquet of flowers that were very unexpected. We will definitely be recommending you to others and will be back in a few years!


Special Offers

Explore our constantly changing exclusive offers to find the car and the deal for you, now.

Click on the offers below to view more information

Read More

Customer Reviews

"Just a little thank you for the friendly & kind service you have shown us.

We will most definitely be coming back to you for your next car."

View Feedback

Service & Parts

James & Jenkins can arrange your MOT, service your car by appointment, recharge your Air Conditioning and much more.

We look forward to welcoming you soon.

Read More